SUPPLY CHAIN RESILIENCE STRATEGIES AND PERFORMANCE OF TEA PROCESSING COMPANIES IN KIAMBU COUNTY, KENYA

Moses Tusiimire, Dr. Thomas Mose

Abstract


Tea processing companies play a crucial role in Kenya’s economy, particularly in Kiambu County, where tea production and processing contribute significantly to employment and foreign exchange earnings. However, tea processing companies in Kiambu County, Kenya face several challenges that directly impact their performance. The general objective of the study is to determine the effect of supply chain resilience strategies on performance of tea processing companies in Kiambu County, Kenya. Specifically, the study sought to establish the effect of risk mapping on performance of tea processing companies in Kiambu County, Kenya and to find out the effect of technology integration on performance of tea processing companies in Kiambu County, Kenya. This study was anchored by Contingency Theory and Diffusion of Innovations Theory. This study used descriptive research design. Currently there are 66 operational tea factories under the KTDA (MS) Ltd management, each managed by a board of directors elected by and from among the growers of the specific factory catchment (KTDA, 2024). This study therefore targeted the management employees in these companies. In every company, the study targeted 1 top manager, 3 middle level managers and 5 lower level managers. The total target population was therefore 594 respondents. The study used Krejcie and Morgan (1970) formula to arrive at the sample size. The study used simple random sampling to select 170 respondents. This study also used questionnaire to collect data relevant to this study. Quantitative data collected was analyzed using descriptive statistical techniques which are frequencies, mean, standard deviation. Inferential statistics which include Pearson correlation and the Regression Analysis Model was used to test the relationship between study variables. The significance of the model was tested at 5% level of significance. Data was analysed using Statistical Package for Social Sciences (SPSS) software. The study results were presented through use of tables and figures. The study concludes that risk mapping has a positive and significant effect on performance of tea processing companies in Kiambu County, Kenya. The study also concludes that technology integration has a positive and significant effect on performance of tea processing companies in Kiambu County, Kenya. The study recommends that the management of tea processing companies in Kenya should implement a comprehensive risk mapping strategy to identify and mitigate potential risks that could impact their performance. By systematically assessing and categorizing risks, companies can proactively develop contingency plans and risk management strategies.

Key Words: Supply Chain Resilience Strategies, Risk Mapping, Tea Processing Companies, Technology Integration, Tea Processing Companies 


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